Domain expired, need to renew but can’t find a link

  • Unknown's avatar
    jordanflowersandevents · Member ·

    My site is down because the recurring domain renewal didn’t happen for some reason. I can’t find a way to renew my existing site. Help!!!

    The site I need help with is jordanflowersandevents.wpcomstaging.com. It is not hosted by WordPress.com, but it is connected with Jetpack.

  • staff-totoro · Staff ·

    Hi there,

    From what I can see you last renewed jordanflowersandevents.com on 4/22/2020, which you can confirm here: https://wordpress.com/me/purchases/billing/

    However I do not see a renewal in 2021, and can confirm that jordanflowersandevents.com has expired due as there was no payment by the renewal date. The good news is that we may be able to recover your domain, but there will be a late renewal fee to do so.

    Please check your inbox for the invoice we just sent, which will include a link to pay for the renewal of jordanflowersandevents.com as well as the late renewal fee.

    After you make payment please return here to let us know so we can take the next step of recovering the domain.

    IMPORTANT: We do not know to recover the domain unless you let us know you have made payment, so please be sure to come back here and update us, thanks!

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