Domain expired, Now I need it back
-
I have a self-hosted prophoto blog site where the url ‘www.noel-smyth.com’ is through ziphosting, but my ‘www.noelsmyth.wordpress.com’ domain expired a couple of days ago and now my site pages aren’t showing online (the homepage is still there).
When I try to renew the name through wordpress, it tells me that ”noelsmyth.wordpress.com is no longer available – the authors have deleted this site’.
From what I’ve read, I should be able to get it back because it’s still in the grace period, but I can’t find any options to get it. Where do I go to do this?Any help is much appreciated!
-
noelsmyth.wordpress.com is not a custom domain, so no, it’s not in any grace period. What you want is to buy the custom domain http://www.noel-smyth.com from somewhere. Presumably you can buy it from anyone, but if you want to buy it from WP.com, just register a whatever.wordpress.com domain, buy it from that dashboard, and point it at your self-hosted blog.
-
Thanks for the speedy reply raincoaster,
I already own the domain http://www.noel-smyth.com and it’s still active but it seems to be the wordpress domain that’s expired (and stopping the http://www.noel-smyth.com link to work).
I received this email from wordpress a few days ago:
‘This upgrade replaces your site “noelsmyth.wordpress.com” with the custom domain “noel-smyth.com”. Without this upgrade, your site will no longer be available at “noel-smyth.com”.
The domain registration is set to expire on 2013-02-12. Please make sure you renew it with your registrar with before it expires, or you may lose your domain.”
-
Actually, the link works perfectly for me, and whatever.wordpress.com URLs never expire if you don’t delete them. Nonetheless, I have flagged this for staff attention and they can get you sorted.
-
Do you have a site redirect or old domain mapping on noelsmyth.wordpress.com to send traffic to your noel-smyth.com web site? That could be expiring
-
Raincoaster, the link works to the homepage, but when I try to click any of the links from the homepage, it goes to an error ‘404 page not found’.
auxclass, I do have noelsmyth.wordpress.com sending traffic to my noel-smyth.com prophotoblogs web site, but I can’t find out where to adjust those wordpress details to stop it expiring (or renew it).
-
Try: Dashboard >> Store >> My Upgrades >> should be all the Upgrades you have
Or:
Dashboard >> Store >> Billing History >> what you paid for the last few yearsNote: You need to be logged in as the account that owns an upgrade to renew it
-
This is what’s confusing me as well. I’ve been reading about doing the upgrades from the store, but I don’t have a store option or a billing history in my dashboard.
Under my dashboard, I only have the following headers:
– Home
– Updates (which only shows my version of wordpress, plugins and themes)
– Akismet stats.I have a ProPhoto 4 template which runs through my wordpress. This could be why my dashboard is different?
-
– Updates (which only shows my version of wordpress, plugins and themes)
That is your WordPress.ORG install on your web site not at WordPress.COM –
You need to be in your account here – but I can’t figure out how to get to where your Upgrades are for your deleted blog – this was flagged earlier for the staff to help – you will need to wait for the staff – on the plus side we now have more info for the staff so they should be able to help quicker when they get here
-
Ahhhh ok. Thanks so much for your help anyway.
Hopefully the staff will be along soon.
Thanks again! -
-
Thanks very much for everyone’s help! It ended up being an error with my permalinks corrupting the links.
Thanks again.
- The topic ‘Domain expired, Now I need it back’ is closed to new replies.
WordPress.com Forums 