Domain expiry

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  sundaysinparis · Member · May 17, 2017 at 12:58 pm

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  My domain has expired however it is still in the redemption period. I need to contact WordPress to pay the redeption feee and câlin my website back, how do you do this?

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · May 17, 2017 at 1:23 pm

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  Hi there,

  I’ll be happy to contact the registrar to see if we can restore sundaysinparis.com to your account, but I cannot guarantee that we will be able to get the domain back. If I am successful, I can send you a manual payment request form for you to repurchase the domain.

  I will let you know once I hear back from the registrar.

  Let me know if you have any questions.

  Thanks!

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  sundaysinparis · Member · May 17, 2017 at 9:17 pm

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  Thank you so much! That would be great, the Registrar is Wild West Domains but they have said WordPress are the only ones who can assit me with buying it back in the redeptmion period.

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  staff-doublebassd · Staff · May 18, 2017 at 1:33 pm

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  Yes, you have to go through us – we are in contact with them regarding retrieving your domains.

  I’ll keep you updated once I hear from them. It shouldn’t be too much longer.

  Thanks!

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  staff-doublebassd · Staff · May 18, 2017 at 1:41 pm

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  Hi there,

  I was able to retrieve sundaysinparis.com and reactivate it under your account!

  I have sent you the manual payment for the fee and registration, so please pay that when you get the opportunity.

  Let me know if you have any questions. Thanks!

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  sundaysinparis · Member · May 19, 2017 at 1:55 am

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  Thank you!!! Can you please resend the email as I have not received it yet.

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  staff-doublebassd · Staff · May 19, 2017 at 2:23 pm

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  You’re welcome!

  I just resent the manual payment. Let me know if you do not receive it. Thanks!