domain for transfer

  • Unknown's avatar
    charisbridgman · Member ·

    Hello! How do I release my domain to transfer it to a different platform?

    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • staff-ozmodiar · Staff ·

    I’m not seeing any upgrades associated with the WordPress.com user account you are posting from. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the upgrade. You’ll need to log into THAT account in order to make any changes.

    What is the URL of the site you are trying to transfer? We’ll be happy to take a look and see if we can help.

    Let us know if anything is unclear or you have any further questions.

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