Domain forwarding
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They didnt tell me that, but they noticed I had it that way and said it was probably ok, Ill let it propagate for a bit and change them.
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I’m really not sure what to say here. We’ve got everything set up the way GD has told you, and you can see that the domain is pointing to somewhere on their servers (a parking location). I think you need to call them and lean on them and ask what the deal is.
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Ive called them many times, I dont know what else to do. You guys are the registrars arent you? GoDaddy cant do anything to a domain that isnt registered through them. they can only make recommendations, which they have done.
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I am going to reach out to someone at WWD and see what I can find out.
As the domain is pointing to somewhere at GD with the info they are giving you, it I’m not sure why it isn’t getting to your hosting account there.
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So here’s what I got from my WWD contact:
“The customer will need to contact GoDaddy directly for support on this issue.”
Which in a way, doesn’t make sense. Because WWD is just a arm of GoDaddy.
I’m really not sure what to do here. Somebody at GoDaddy is giving you incorrect information. Either you shouldn’t be using both nameservers and an IP or the IP is incorrect or they don’t have something connected correctly to your hosting account.
Maybe contact them again and point them to this forum thread?
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So here’s a bit of wonderful news, the domain is pointing correctly.
It looks like having the NS set to us and the IP pointing to GD was the way to go.
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I know!!! I guess just playing around with the different configurations was what it needed. I now have a much better understanding on how domains and name servers work. thanks for all your help through all the frustration. Much appreciated!!
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