Domain is missing from my account

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  consigs · Member · Sep 10, 2017 at 5:54 pm

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  I logged into WordPress.com to attempt to upgrade from the free plan to the business plan and I dont see that option for my account anymore. The only plans I see is ‘Personal’, ‘Premium’ and ‘Professional’. I don’t see the section where I usually update or change the name servers; which used to be under domains. I brought my custom domain name from your company going back at least 5 years and auto renews. Based on the last email from your company the domain was renewed as usual on 8-9-2017.

  Note: My site is self hosted and the domain & registrar is through your company. My goal is to move from a self hosted site back to wordpress for hosting and purchase the business plan.

  The blog I need help with is: (visible only to logged in users)

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  consigs · Member · Sep 10, 2017 at 5:57 pm

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  The site name is “Getmybuzzup.com” not “Cityvilledailyplay.com”

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  gemmacevans · Member · Sep 13, 2017 at 10:31 pm

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  Hi consigs,

  The site name is “Getmybuzzup.com” not “Cityvilledailyplay.com”

  The domain getmybuzzup.com was purchased using a different WordPress.com account to the one you are logged in to now. Please log out of your consigs account and login as getmybuzzup to manage the domain.

  Let me know if you have any problems.

  Thanks!