Domain issue

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  alexandermonk · Member · Dec 19, 2011 at 9:40 am

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  Hi, my domain alexandermonk.com is not directing to my wordpress page – when will it be active?

  Thanks Alex
  Blog url: http://alexandermonk.wordpress.com/

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  kardotim · Member · Dec 19, 2011 at 2:12 pm

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  Looks like your domain is not pointing to WordPress.com name servers yet.
  Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

  NS1.WORDPRESS.COM
  NS2.WORDPRESS.COM
  NS3.WORDPRESS.COM

  For more information, please visit the help documentation provided by the registrar and our support page.

  Let us know if you have any questions!

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  alexandermonk · Member · Dec 19, 2011 at 2:40 pm

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  My registrar site is wordpress – I cannot see in the back end where I can paste this information.

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  chrisrudzki · Member · Dec 19, 2011 at 6:38 pm

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  Hi there,

  The domain, alexandermonk.com, expired on November 6, 2011.

  According to WHOIS, it’s now registered at GoDaddy. If you believe you still own the domain, you can map it according to the instructions here:

  http://support.wordpress.com/domain-mapping/map-existing-domain/

  If you no longer own this domain, please let us know, and we’ll be happy to refund your domain mapping upgrade.

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  alexandermonk · Member · Dec 20, 2011 at 10:01 am

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  Hi, Yes I found out I no longer own it so please could you refund me?

  Thanks
  Alex

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  chrisrudzki · Member · Dec 20, 2011 at 6:34 pm

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  Howdy,

  Your refund is currently being processed.

  It may take up to a week to be reflected on your account.

  Don’t hesitate to contact us again if you need anymore help. :-)