Domain issues

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  monilu48 · Member · Aug 21, 2014 at 11:16 am

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  I purchased a new domain and mapped it to my website. However, the new domain is still linking to a notice that says “Uh oh! Your blog’s domain jlucia-design.com expired 2 days ago!” jlucia-design.com has expired, but I cancelled it and added a new one: jamielucia.com.

  The blog I need help with is: (visible only to logged in users)

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  monilu48 · Member · Aug 22, 2014 at 6:36 pm

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  Figured it out on my own. Absolutely no response from WordPress “Support”. Terrible service or lack there of.

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  staff-ozmodiar · Staff · Aug 23, 2014 at 12:25 am

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  Yes, you should have received a more timely response. We do our best to answer help requests as quickly as possible. But even we get behind the 8 ball from time to time.

  By way of an apology, I have refunded your domain mapping purchase.

  Please let me know if there is anything else I can help you with.

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  monilu48 · Member · Aug 24, 2014 at 8:01 pm

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  Thank you very much. I am apologize for the heated comment. It was in the moment and I was very stressed.

  Thank you for refunding my domain mapping purchase, that was very kind of you.

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  staff-ozmodiar · Staff · Aug 25, 2014 at 2:45 am

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  Not to worry, it happens to the best of us from time to time. It was considerate to think of apologizing, so I appreciated that.

  Thanks for using WordPress!