Domain log in

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  smithjason89outlookcom · Member · May 27, 2021 at 10:08 am

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  Hi, I have an account set up under (email visible only to moderators and staff) however when trying to log in it says no account exist. domain attached to this account is dcicleaningservices.com. I need access to this site.

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  staff-ozmodiar · Staff · May 27, 2021 at 3:02 pm

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  Howdy,

  The issue is that the WordPress.com user account you are posting from is not the owner or admin of the site you are trying to access. This typically happens when you’ve ended up with a second WordPress.com user account and that second account is the one that owns the site. You’ll need to log into THAT user account in order to make any changes.

  If you do not have access to that second account, here are a few options:

  Account recovery overview – https://wordpress.com/support/account-recovery/
  Lost password tool – https://wordpress.com/wp-login.php?action=lostpassword
  Account recovery form – https://wordpress.com/wp-login.php?action=recovery

  Let us know if anything is unclear or you have any further questions.