Domain mapped to a different account?
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Hey! I recently made a wordpress then mapped it with the domain rwbladez.com but then closed that site and wanted to add it to a different website. I never paid for it so it shouldn’t be taken but I keep getting the error saying it’s being mapped somewhere else. Please remove that mapping on the other website so I can add the domain to my new one.
Site: https://rwbladezdotcom.wordpress.com.
WP.com: Yes
Correct account: Yes -
Hi there!
The domain rwbladez.com is still active on a different site under a different WordPress.com account. If we cancel the domain, you won’t be able to register it again due to how domain registrations work. You can create a new site for the domain or move the domain to this account, but you must log in to the original account first.
Once you’re logged in to the correct account, please go to https://wordpress.com/help/contact to send us an email directly for help with the next steps. Your plan gives you access to faster support via email so feel free to contact us that way.
If you’re having trouble logging in to the other account, please locate the transaction ID (on your credit card statement) and send that to us using the account recovery form here (don’t post the transaction ID on this forum).
Once you’ve sent us that, we’ll get back to you shortly via email.
Regards
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I never ended up paying for the website, I just closed the store because I had my partner create the store under his name!
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