Domain mapped to wrong account

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  shortb864 · Member · May 26, 2026 at 10:30 am

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  Hi there,

  My domains are currently mapped to a WordPress.com account that I no longer have access to, and I need to detach them so I can connect them to my current account.

  The domains are registered with Afrihost, and my partner and I are the domain owners.

  Currently, Afrihost is unable to help us, as the Domain is pointing to the old WordPress account, leaving us in a situation where both domains have emails we cannot access or fix. Hence, I cannot log in with my username and password as the Username is attached to the broken email.

  Please help me move my domain to the new WordPress account using my personal email address as the new username. I no longer have access to the old username/email, which is currently inaccessible because it is mapped to the old WordPress account.

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  anjanav93 · Staff · May 26, 2026 at 10:53 am

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  Hi there!

  I see you have already submitted the Account Recovery form. We will get back to you directly via email.

  Thank you!