Domain Mapping

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  sotrendycontactus · Member · Feb 28, 2017 at 4:23 pm

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  Under domains, it says the mapping expired toin Feb but we have a premium plan so shouldnt that be free?

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Feb 28, 2017 at 8:59 pm

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  If you purchased the domain URL from another registrar, then you have to renew there, as well as renewing the upgrade plan here at wordpress.com annualy.

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  supernovia · Staff · Feb 28, 2017 at 9:53 pm

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  Hi @sotrendycontactus, I was able to find and fix this.

  For help in the future, can you log in as the account that owns the upgrades? You’ll be able to access support directly that way.