Domain mapping

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  joelinstationblogtest1 · Member · Aug 9, 2018 at 2:44 pm

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  Hello
  I have received a notice to pay $17 for domain mapping for an address I do not use (joelinstationblogtest1). I am not sure what this charge is for as I thought Word Press was free. I do have another site: claringtonbnbs.wordpress.com that I do use and want to keep.

  Can you please explain what this charge is for and how it is paid?

  Linda

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  thesacredpath · Member · Aug 10, 2018 at 1:56 am

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  Hi there, the joelinstationblogtest1.wordpress.com site does not exist and I do not see any accounts associated with this username you are logged in with.

  I do see a renewal on the claringtonbnbs account, which is for the claringtonbnbs.com custom domain name. Are you not wanting to keep and use that with https://claringtonbnbs.wordpress.com/?

  If you do not want to keep that domain name, let us know and we can cancel it.

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  thesacredpath · Member · Aug 10, 2018 at 1:59 am

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  I do see the https://joelinstation.wordpress.com/ site, but there are no upgrades associated with that one, or any other sites on the claringtonbnbs account.

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  joelinstationblogtest1 · Member · Aug 10, 2018 at 2:14 am

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  I do want to keep the Clarington BnBs address. So if the domain mapping is for that link, please forward me an invoice for this for payment.

  Linda

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  fstat · Staff · Aug 10, 2018 at 9:29 am

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  Hi Linda,

  The claringtonbnbs.com website is owned by the user claringtonbnbs and the renewal for the domain mapping upgrade has already gone through. To view the receipt for it you need to log in to the claringtonbnbs account and head over to the Billings page.

  If you cannot access that account, then please follow the steps outlined in our Account Recovery guide:

  Recover Your Account