domain mapping

  • Unknown's avatar
    colegergely · Member ·

    Hello, I am having trouble transferring domains from both Squarespace and GoDaddy. The transfers are complete in wordpress and I set the DNS settings to wordpress. However, when anybody tries to access the site, it gets redirected to a page from the previous host (GoDaddy or Squarespace) saying that the domain is not claimed. Any help is appreciated.

    Thank you

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • fstat · Staff ·

    Hi there,

    I’ve checked your domains, and I can confirm that they have been successfully transferred to your WordPress.com account. Additionally, it looks like you’ve correctly updated the A records for these domains, and now they are correctly pointing to your WordPress.com site.

    If you are still experiencing issues with the site redirecting to a page from the previous host, this might be due to the browser’s cache holding onto old data. A quick solution here would be to clear your browser’s cache. This often resolves such issues as it forces the browser to fetch the most recent version of your site. Here’s a helpful link on how to clear the cache for various browsers: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

    If the problem persists after clearing the cache, please don’t hesitate to get back to us. We’re here to help.

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