domain mapping and mail on aruba.it

  • Unknown's avatar
    innovidea2 · Member ·

    I have created my blog molecolarmentebuono.wordpress.com and I have registered innovidea.org on aruba.it server.
    I have bought the service Domain on wordpress.com.
    I changed the NS server at Aruba, but to get mail Aruba requires that I should use Aruba’s NS. Indeed they require wordpress IP address to associate it to innovidea.org.
    Can you help me?

    Original Aruba’s answer:
    Gentile cliente,

    per raggiungere il sul blog, WordPress richiede che sia eseguito il cambio degli NS autoritativi, impostando :

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM
    Operazione che, previa sua conferma, provvederemo ad eseguire.

    Tuttavia, se associa al dominio gli NS autoritativi di WordPress, o in generale altri NS, la posta non potrà più essere gestita sui server mail di Aruba.

    Condizione necessaria per la gestione della posta sui nostri server mail, è quella di associare al dominio i nostri NS autoritativi.

    A tal fine, deve fornirci l’indirizzo IP che WordPress propone in alternativa al cambio degli NS per visualizzare il sito web costruito sui loro server: in tal modo, saranno ripristinati sia gli NS technorail che la posta su Aruba e, associando all’host “www” l’IP di WIX, sarà possibile visualizzare correttamente on line il sito web.
    Blog url: http://molecolarmentebuono.wordpress.com/

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    kardotim · Member ·

    Please contact your current domain registrar and ask them to send you the correct MX records. We can set these MX records to your domain mapping so you can send and receive e-mail.

    Looking forward to your reply.

  • Unknown's avatar
    innovidea2 · Member ·

    Aruba.it confirmed me that if I use wordpress NS I cannot manage my email at Aruba.it.
    On the other side aruba.it asks for the IP of the blog on wordpress (molecolarmentebuono.wordpress.com) to associate it to innovidea.org.

  • staff-blorbo · Staff ·

    We do not support mapping via IP, only via nameservers, so you will need to point your nameservers to us in order to map your domain.

    If your email provider is refusing to provide MX records to direct your email service back to them, I recommend setting up your email through Google Apps for Domains: http://en.support.wordpress.com/domain-mapping/google-apps-email/

  • Unknown's avatar
    innovidea2 · Member ·

    Thanks for the previous answers.
    If I buy a service “redirect+mail” at aruba.it, it coud be an option? Redirect can change the way my blog is seen and indexed on the web?

  • staff-blorbo · Staff ·

    I’m not sure, that service is not offered by us. You’ll need to check with your registrar about that.

  • Unknown's avatar
    innovidea2 · Member ·

    I have created my account at google apps. I am following the procedure http://en.support.wordpress.com/domain-mapping/add-email/ but in Settings -> Domains page –> Add email I get an error page “page not found”. How can I glue wordpress blog e my google apps account?
    If I go the other way round from google apps I have stopped after adding google MX to wordpress Edit DNS box (by the way can you check if they are correct?) what should I do?

  • staff-blorbo · Staff ·

    What is the URL of the page you’re sent to when you get the Not Found error?

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