Domain Mapping charge

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  avocadolove · Member · May 28, 2021 at 4:50 pm

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  Hi there,

  I registered for domain mapping for a website many years ago – through wordpress, and am being charged each year for this. I believe I tried to cancel this a few years ago, but have found I was unsuccessful because I was just charged again.

  Can anyone direct me on how to remove the charge? The website it is for is a broken link.
  I cannot find a way to contact wordpress directly
  Best,
  Gayle

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  staff-blorbo · Staff · May 28, 2021 at 6:48 pm

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  We have absolutely no history of purchases, transactions, or billing activity of any kind under the account you’re currently logged into.

  If you enter the charge details at https://wpchrg.wordpress.com/ we should be able to help you with this.

  If the charge is located using the above site, but you are not presented further options, please contact us via billingsupport@wordpress.com