Domain Mapping Issues with my own Server and WP Name Servers

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  jhtaxnorthwest · Member · Aug 15, 2014 at 5:43 pm

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  Hello, I recently upgraded my Western Container Trucking website to customization upgrade and tried to map my domain that I already own. I mapped that domain and added the name servers to our server, but the website now will not come up at all. Safari keeps saying “there are too many redirects trying to open “wcttrucking.com.” We use our own server for email, and other sites, so we just tried to add the wordpress name servers onto that. Can you please help? Thank you, Morgan Hutchinson. [Private details redacted by staff]

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  rachelmcr · Member · Aug 18, 2014 at 3:21 pm

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  Hi Morgan,

  I checked your domain and it’s set up correctly. Right after you set a custom domain as the primary domain on your site, you may see an error (for example, a “Redirect Loop Error”) when you visit the domain. However, that’s a temporary issue that will go away once your computer refreshes its cache (the information your computer has saved about your domain).

  If you’d like, you can try flushing your computer’s DNS cache to force it to refresh faster. Please let me know if I can provide any further help with this. :)