Domain name

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  jmbconceptmoto · Member · Mar 5, 2017 at 6:31 pm

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  Hi there,
  I just suscribe to the package personal wordpress on wordpress.com (2,99€/month – 35,99€/year). I wanted to change my domain name for http://www.jmb-conceptmoto.com This domain name is availiable. The problem is that wordpress is asking me to pay 18€.
  Is it normal ? it was written on the offer’s description that the domain name was included. That’s why I don’t understand why Worpress.com is asking me to pay again.
  Thank you in advance for your help.

  The blog I need help with is: (visible only to logged in users)

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  jmbconceptmoto · Member · Mar 5, 2017 at 7:22 pm

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  I succeded to update the domain name for free, but now I have an other problem. I don’t receive the confirmation email. Am I supposed to receive the confirmation email right now or can it be tomorrow ?
  Thank you for your help

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  staff-doublebassd · Staff · Mar 5, 2017 at 11:03 pm

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  Hi there,

  Are you referring to the email confirming purchase? If so, you can print or email your self a receipt by going to your billing history.

  Let me know if you have any questions. Thanks!

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  jmbconceptmoto · Member · Mar 6, 2017 at 5:45 pm

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  Thank you for your answer,.
  It was my mistake, I think I clicked somewhere and it added some fees. So far everything is allright

  Thank you again

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  staff-doublebassd · Staff · Mar 6, 2017 at 6:58 pm

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  You’re welcome!