domain name

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  jasperjewel · Member · May 1, 2017 at 3:53 pm

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  I purchased the individual wp package and tried to add a domain name but they want $22.00. I thought this was free!

  The blog I need help with is: (visible only to logged in users)

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  jasperjewel · Member · May 1, 2017 at 5:04 pm

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  WordPress.com Receipt #23216786 This purchase was for jasperjewel web page titled impossibledream. I am not getting a free domain or new free themes. Please correct this and let me know when you are done. I am pretty frustrated that my page keeps asking me to upgrade and pay for the domain name. I want to use impossibledream.blog
  Thank you

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  staff-doublebassd · Staff · May 1, 2017 at 6:13 pm

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  Hi there,

  You may be receiving that message because you are contacting us from a different account than the one you purchased a your package from. Do you happen to have another WordPress.com account? If so, I would log into that account and see if you can add the domain.

  Let me know if you have any questions.

  Thanks!