Domain Name

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  jehieli22 · Member · Jan 14, 2019 at 4:18 pm

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  I was looking to buy a domain name yesterday and now it says it’s unavailable. I’m not sure if my going to the process made it unavailable but now I can’t seem to buy it. Is there a way to fix this? Thank you.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jan 15, 2019 at 9:35 am

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  Hi there,

  Can you please tell us the domain you were planning to buy? Searching for a domain does not make it unavailable, but it’s possible someone else bought the domain either with us or with another provider since you searched for it.

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  jehieli22 · Member · Jan 15, 2019 at 6:09 pm

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  Hello,

  Yes, that would make sense. The domain name I was looking to buy is avila.art.

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  supernovia · Staff · Jan 15, 2019 at 9:15 pm

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  I can see it’s still available and is already in your shopping cart. Are you able to finish your checkout?

  https://wordpress.com/domains/manage/avilaart.wordpress.com

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  jehieli22 · Member · Jan 15, 2019 at 9:19 pm

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  Are you sure?

  I only see the domain I added with an extra ‘a’ = aavila.art but would prefer avila.art.

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  staff-doublebassd · Staff · Jan 15, 2019 at 9:39 pm

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  Hi there,

  It’s already in your cart which is why it is saying it is unavailable when you try to add it to your cart again. If you go here, you can proceed with the checkout.

  Please let me know if you have any questions. Thanks!

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  jehieli22 · Member · Jan 16, 2019 at 4:33 pm

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  Are you sure?

  I only see the domain I added with an extra ‘a’ = aavila.art but would prefer avila.art.

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  supernovia · Staff · Jan 16, 2019 at 7:39 pm

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  Oh, I see.

  Can you go ahead and cancel the domain with the typo in it for now, while we run this past our domains team?

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  supernovia · Staff · Jan 16, 2019 at 7:50 pm

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  Ahhhh okay. Are you sure that yesterday when you searched you didn’t have the typo then?

  We were able to find out why the domain can’t be registered here: it appears to be a premium name:
  https://search.art.art/en?domain=avila.art

  If you have questions, you’ll need to reach out to the .art registry via that link. Good luck!

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  jehieli22 · Member · Jan 16, 2019 at 8:17 pm

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  Oh wow. I’m sure I didn’t have the typo then, but that was quick.

  Well, thank you so much for finding it. I stick with the recent domain I just bought.

  Thank you for your help!

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  supernovia · Staff · Jan 16, 2019 at 8:44 pm

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  Yeah, there can be some funny behavior around premium domains. They’re rare enough we hardly ever see these issues, but I’m glad one of our awesome colleagues had seen this issue enough to recognize it and point us in the right direction. So I’ll pass your thanks along to him, too. Cheers, @jehieli22!