Domain name

  • Unknown's avatar

    I changed my domain name but was not aware that the domain name I wanted was already taken and is currently on sale. For some reason, my domain name did change and now, I cannot access my website anymore. I would like to change my website back to its original status/domain name so I can access it.

    Site: https://gee.com.
    WP.com: Unknown
    Jetpack: Yes
    Correct account: Yes

  • Unknown's avatar

    Hi there,

    I’ve noticed that you don’t have any WordPress.com sites with us. Your site may be using the open-source WordPress software (from WordPress.org) and is hosted elsewhere.

    Because WordPress.com and WordPress.org are different, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on WordPress.com.

    You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

    You can reach out to your host for help with your site. Since they’re hosting your site’s files, they also have access to those files and could also be able to help you here.

    The WordPress.org forums are also a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forum/how-to-and-troubleshooting

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