Domain name expiration??
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I’m very confused about the status of my domain name and I can’t seem to find the right info anywhere. Please help!!
The blog I need help with is: (visible only to logged in users)
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Oh no! Expired means over, dead, done and finished. https://en.support.wordpress.com/domains/domain-expiration/ We focus on not allowing domains to expire so others can purchase them when they are auctioned off and that’s why we have an auto renew feature. https://en.support.wordpress.com/manage-purchases/#auto-renew
Staff need details to recover the domain.
1. What is the domain URL?
2. What is the underlying .wordpress.com URL?
3. Exactly which username account registered the underlying .wordpress.com blog and purchased the upgrade for it?
4. When was the upgrade purchased?
5. When did the refund request and upgrade cancellation, or the domain expiration take place?
I will type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it. -
The domain name is lolatorch.com. I transferred the name over to a new website on Wix and misunderstood that I still needed to keep the domain name with WordPress. So I cancelled my renewal I think. Now I don’t have access to it apparently.
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Hi there,
You had only pointed that domain to Wix, not transferred it. To transfer it you had to request a special code from us and give that to Wix, and it doesn’t look like you ever did that.
At this point the domain has already been removed from our system and is currently in redemption with our registrar. It is still possible for me to recover the domain at this point, but our registrar charges a $80 fee to restore a domain from redemption. I’ll need you to agree to that fee before I can get the recovery process started.
Also note that we’ll only be able to recover the domain for another week or so before it enters the final expiration phase at which point we cannot get it back any more.
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If I pay the $80 will I have access to the name right away?
I’m debating if it would just be easier for me to create a new domain name altogether.Thank you!
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Our registrar usually restores the domain within a day or two of us requesting it, and then it will be working immediately.
Registering a brand new domain is definitely also an option. It will be much cheaper, but keep in mind any existing links to your site that have been shared on Facebook, Twitter, etc. will no longer work if you do that.
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