Domain name improperly provided.

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  savannahrosep · Member · Sep 7, 2012 at 7:37 am

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  Hi,
  I just paid you guys 117 dollars for a domain name that you did NOT give me–www.spacecream.org. It shows up as http://www.spacecreamdotorg1.wordpress.com. Is this some kind of malfunction? I.E., will my site show up?????? If not I require a refund! This is extremely frustrating and fraudulent and I will take legal action if not assisted.
  Blog url: http://spacecreamdotorg1.wordpress.com/

  The blog I need help with is: (visible only to logged in users)

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  raincoaster · Member · Sep 7, 2012 at 7:54 am

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  Why don’t you just click the button on your Store page for a refund instead?

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  savannahrosep · Member · Sep 7, 2012 at 8:06 am

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  Thank you!

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  raincoaster · Member · Sep 7, 2012 at 9:49 am

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  You’re welcome. This particular error happens all the time. The instructions should be more clear, and there should be a preview of the domain name, but there isn’t.

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  staff-blorbo · Staff · Sep 7, 2012 at 7:34 pm

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  You did pay for a Value Bundle, but haven’t added the domain yet.

  You also attempted to purchase a domain separately, but your card was declined.

  You can add the domain via Store -> Domains in your blog’s Dashboard. Since a domain credit is included with the bundle, you won’t be charged for the domain.