Domain name still not free

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  cesbastos · Member · Jun 15, 2017 at 11:00 pm

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  Hi everyone.

  I’m sorry by advance for my bad english and I hope someone here could help me.

  I’ve open an account on WP.com more than two monthes ago to launch a website and I bought a domain name, hommagecollateral.net. But I did not recognize the admin. I understood that it was WP.org that I needed, not WP.com.

  So I asked to be reimbursed, I opened a WordPress.org account and I waited for the 60 days necessary for a new order of the domain name.

  But it seems that the one I bought at the time is still not available. I followed the procedure. Going back to my abandoned WP.com account, I find that there is no other domain name associated with it. So I do not understand the situation.

  If anyone could help me, I would appreciate it.

  Thanks a lot.
  All best,

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 16, 2017 at 2:06 am

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  This thread is tagged for Staff support. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  cesbastos · Member · Jun 16, 2017 at 8:57 am

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  I already add the tag to my post, following the advice of a member en the french forum. And I already follow the thread too.

  Thank you, timethief. I’ll be patient.

  :)

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  kokkieh · Staff · Jun 16, 2017 at 9:19 am

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  Hi there,

  The 60 day period refers to domain transfers. So if you KEEP a domain, you can transfer it after 60 days. But if you cancel a domain it takes anything from five days to more than a year before the domain is available again.

  The domain, hommagecollateral.net, will not be available again until after it expires in April 2018.

  However, I can still restore that domain, and then you should be able to transfer it. Please confirm if I should do that.

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  cesbastos · Member · Jun 16, 2017 at 9:25 am

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  I didn’t knew that.

  I gladly accept your proposal. Thank you very much !

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  kokkieh · Staff · Jun 16, 2017 at 1:28 pm

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  Okay, I have restored your domain. You can follow these instructions to transfer it to a different provider:

  Transfer a Domain to Another Registrar

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  cesbastos · Member · Jun 16, 2017 at 9:33 pm

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  Thank you VERY much, kokkieh.

  And have a nice weekend !

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  kokkieh · Staff · Jun 17, 2017 at 10:17 am

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  You’re very welcome :)