domain not showing up

  • Unknown's avatar
    pattygrasherwoo · Member ·

    I cannot get into my WordPress account to update my domain. It keeps reverting to another domain that I have.
    I just got billed for the domain – but not able to access settings or information about it.

  • kokkieh · Staff ·

    Hi there,

    What is the domain you’re trying to update?

    The pattygrasherwoo account you’re using to post here has never bought any domains from us. You don’t even have a site hosted with us.

    If you own a domain purchased from WordPress.com, you used another username to buy it.

    If you’re speaking of the cozybookstoread.com domain you have connected to us via Jetpack, that domain is not registered or hosted with us. For help with that domain, please contact Enom.com directly, as that’s the provider where this domain is registered.

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