Domain Problem

• 

  monptitbrasslet · Member · Jun 24, 2018 at 8:19 am

  • Copy link
  • Add topic to favorites

  Hello,

  I had a plan for few days, 2 weeks ago.
  It was included a domain name, but i had to cancel it !
  The person who i chatted with, told me that i could repurchased it 5 days after the cancel!
  And now i can’t buy it in an another registrar,
  Please help me

• 

  fstat · Staff · Jun 24, 2018 at 9:30 am

  • Copy link

  Hi there,

  The second time you chatted with us you’ve been warned that if you cancel your domain it may be difficult to retrieve it again. However, I can still recover the domain back to your account and for that, I have already sent you a payment request for 15,00€.

  Please reply back when you complete the payment so that I can restore the domain.

  If you have any other questions, just let me know and I’ll be happy to help.

• 

  monptitbrasslet · Member · Jun 24, 2018 at 3:25 pm

  • Copy link

  and if i pay you will give me the auth code to migrate the domain ?

• 

  fstat · Staff · Jun 24, 2018 at 4:11 pm

  • Copy link

  If the domain is restored you’ll be only able to map it to your site. To transfer it away you’ll have to wait for 60 days after the registration date. This 60-day lock is required by the Internet Corporation for Assigned Names and Numbers (ICANN) and cannot be waived. You can read more about it here:

  https://www.icann.org/resources/pages/text-2012-02-25-en

• 

  monptitbrasslet · Member · Jun 24, 2018 at 5:00 pm

  • Copy link

  ok thank you for your help

• 

  monptitbrasslet · Member · Jun 25, 2018 at 8:18 am

  • Copy link

  Hello,
  So, i payed the 15€.
  Could you reactivate the domain pls.
  Thx for your help !

• 

  gemmacevans · Member · Jun 25, 2018 at 9:17 am

  • Copy link

  Hi monptitbrasslet,

  Your payment has come through, thanks! I’ve restored monptitbrasslet.fr back to monptitbrasslet.wordpress.com as there are no other WordPress.com sites listed in your account. The domain can now be pointed to your new site until it is ready for transfer (60 days after the registration date):

  https://en.support.wordpress.com/move-domain/change-name-servers/

  Please let me know if you have any questions.