Domain problems
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I was trying to set up meganbenzik.com, however, I accidently set it up under my boyfriends account ((email visible only to moderators and staff)) as soon as I realized this, I deleted my payment and the website. I want to use this domain under MY account ((email visible only to moderators and staff)) Now it is saying that the site is ‘parked’. Is there anyway you can release this domain so I can use it. I will pay for the personal plan again.
Thank you! -
Hi there,
Cancelled domains are not released immediately and can take anything from a few days to over a year before you’re able to register it again, either here or somewhere else, and the free WordPress.com address of the site you deleted cannot be reused again by anyone, period.
At this point we can still restore the domain, meganbenzik.com, but we can only do that at the request of the account you used to buy it. In other words, you’ll need to log into your boyfriend’s account to do that, and we’ll restore the domain to that account. Once it’s restored, you can then transfer it to the correct account.
We can also restore the https://meganbenzik.wordpress.com/ address of the site you deleted, but also only at the other account’s request. If you want to continue using this free address, that’s the only option, as that address will not become available again for use by another account, and will be permanently disabled within 30 days.
So if you want to go that route, log in as the other account and comment here to confirm. Once we have confirmation we’ll first restore the WordPress.com site. Then you’ll need to re-purchase the plan you cancelled, before we can transfer the domain. Once everything is restored, we can take you through the steps to transfer everything to your own account.
Alternatively, the domain in this case should be released towards the end of the week, at which point you can register it again via this account.
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