Domain problems

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  woodgettwealthstrategies · Member · Jul 17, 2014 at 6:48 pm

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  My domain name is showing up godaddy site that is expired and not through you guys so what is wrong?

  The blog I need help with is: (visible only to logged in users)

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  gracejiyoung · Member · Jul 17, 2014 at 6:51 pm

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  Hi Arnound,

  It looks like your domain is not pointing to WordPress.com name servers yet:

  http://en.support.wordpress.com/domain-helper/?host=woodgettwealthstrategies.com

  Please go to your domain registrar’s site and log into the control panel. You will need to update the name servers as below:

  • NS1.WORDPRESS.COM
  • NS2.WORDPRESS.COM
  • NS3.WORDPRESS.COM

  For more information, please visit the help documentation provided by the registrar and our support page:

  http://en.support.wordpress.com/domain-mapping/map-existing-domain/

  Let me know if you have any questions!

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  woodgettwealthstrategies · Member · Jul 17, 2014 at 6:57 pm

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  I have a domain with you guys ( blue host) I paid $13 for the upgrade

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  gracejiyoung · Member · Jul 17, 2014 at 7:08 pm

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  Hi there,

  We are not BlueHost – we are WordPress.com. I do see the $13 upgrade and this would allow you to point your domain to us at WordPress.com.

  If you are trying to point your domain to BlueHost, I believe you are looking for the self-hosted WordPress install on WordPress.org. To clear up any confusion, WordPress.com and WordPress.org are two different entities. At WordPress.com, we provide hosting, support, and tons of features for blogs. Users also have the option to purchase a variety of upgrades to customize the look and feel of their blog. WordPress.org is a software for self-hosted sites. With WordPress.org, users are provided access to all backend files and can upload custom themes and plugins.

  Check here to learn more about the difference between WordPress.com and WordPress.org:

  WordPress.com vs. WordPress.org

  If you want to point to BlueHost instead to use the WordPress install on WordPress.org, then I can provide you a full refund for the domain mapping ($13) as that would not work for you.

  Cheers!

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  woodgettwealthstrategies · Member · Jul 17, 2014 at 7:28 pm

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  Since I know the difference, I would like to host with blue host in which I paid for, but go daddy still has that site in their system.

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  gracejiyoung · Member · Jul 17, 2014 at 7:43 pm

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  Then it would be best to talk to GoDaddy and BlueHost.

  Do you want a refund for the domain mapping of woodgettwealthstrategies.com? It looks like you don’t want to point it to us at WordPress.com.

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  woodgettwealthstrategies · Member · Jul 18, 2014 at 4:19 pm

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  No refund..I don’t want to lose my theme…I will repoint it towards your servers

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  gracejiyoung · Member · Jul 18, 2014 at 4:50 pm

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  Sounds great!

  Let me know if you have any questions with the nameservers!

  Cheers!