Domain Refund

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  liviamoonsoleil · Member · Jun 20, 2013 at 4:23 pm

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  Hello,

  I purchased the domain name Liviamoon.com yesterday and today I opted for a refund. However, I haven’t received the refund confirmation email, and I am unable to complete the process. I would like to do it soon because I only have 2 days to qualify for a refund. Could you please send me the confirmation email? Thanks!

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  kathrynwp · Staff · Jun 20, 2013 at 6:42 pm

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  Hi there, I’d be glad to take care of this for you. A few important heads-up first:

  If we cancel your newly-registered domain, it can take up to several weeks for our domain registrar to release the domain, and we can’t guarantee that your domain will be available to you again once canceled.

  If you want to keep using your domain but you don’t want to use WordPress.com anymore, you don’t have to cancel it. Instead, you can move the domain to another site, using the Domain Administration tool under Store > Domains, at the bottom of the page.

  For more information on using the domain elsewhere, please see:
  http://en.support.wordpress.com/domains/domain-management/

  If you don’t want this domain at all and are certain you won’t ever need it again, please confirm here and I’ll be glad to take care of cancelling and refunding it for you. Thanks!