Domain Registered under different account
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Need help transferring the domain registration to this wordpress.com account. Apparently the domain was registered under a different wordpress.com account, which is now closed. Who is in charge of the domain? Can anyone at WordPress help transfer over a domain from a closed account?
WP.com: Yes
Correct account: YesThe blog I need help with is: (visible only to moderators and staff)
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Hi there,
I do not see any upgrades under your @megumico WordPress.com account when I check on our end. You can confirm by visiting this page: https://wordpress.com/me/purchases/.
Is it possible you made your purchase under a different login? I can confirm that fitaselle.com is registered at WordPress.com but is under a different account and not your @megumico login.
If you do not recall how to log in to your other account you can fill out the form here to get assistance from our Account Recovery team: https://wordpress.com/wp-login.php?action=recovery
On that form you will be asked to provide a transaction ID for your purchase, which you can typically find on your credit card statement. More info on how to find that here: https://wordpress.com/support/billing-history/#retrieving-a-transaction-id
Hope this helps point you in the right direction!
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