Domain registration and WordPress.com Personal
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On February 4 I wrote regarding support for the two domain names. I only need one and I need help to resolve this problem.
On February 3 I renewed my domain registration for yjw.associates which expires Dec 21 2022. I also paid a domain late renewal fee for yjw.assocaties billed to accountingtaxservie424879398 for a total of $105.
Next I mistakenly paid $48 for another account WordPress.com Personal which expires Feb 4 2023. Lastly I received a discounted bill in the amount of 18.00 for $48 domain registration for yjwassociates.com.
Neither domain is accessible. When I enter either yjwassociates.com or yjw.associates my home page has
Nothing Found and when I click on WordPress I get a message that ‘You don’t have any WordPress sites yet’ when I have fully built out my site.I need to publish my site as soon as possible. Please help me to resolve this problem. I can be reached at
[redacted by staff]or my email yvonnejwhitelaw@comcast. or (email visible only to moderators and staff).WP.com: Yes
Correct account: Unknown -
Hi @accountingtaxservices424876968,
I see that we replied to your initial email on Thursday, however didn’t hear back from you.
Regarding your domain, you can cancel this by going to Personal Settings ⭢ Manage Purchases here: https://wordpress.com/me/purchases
Please note that our refund policy for annual plans is 14-days, while domains are 96-hours, as outlined here: https://wordpress.com/support/manage-purchases/#refund-policy
Looking at your site, it loads as expected. The “nothing found” message that you see on your homepage is because you haven’t published any posts. If you’d rather have your site show a static homepage, here’s how you can set that up: https://wordpress.com/support/pages/front-page/
I hope that helps and please reach out again if you have any further questions.
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