Domain registration refund

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  archtorians · Member · Mar 9, 2017 at 3:13 pm

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  Hi there, I would like to cancel the domain registration and premium, I attempted to do this and was able to retrieve premium but the domain has still been charged. Please refund this as well.

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Mar 10, 2017 at 10:37 am

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  Hi there,

  Just wanted to let you know that I’m speaking to our payments team about your refund. I’ll post an update here as soon as I have more information.

  Thanks!

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  gemmacevans · Member · Mar 10, 2017 at 2:33 pm

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  Hi again,

  The remaining £22 has been refunded to you now. Refunds usually take about a week to process and show up on your statement — although international refunds (outside the US) can take a little longer.

  You can view, print or email yourself a copy of the refund receipt from your Billing History here:

  https://wordpress.com/me/purchases/billing

  Let me know if you have any questions.