Domain Registration Renewal Option not Available

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  afccrosstrainers · Member · Jun 21, 2013 at 6:59 pm

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  I need to renew my custom domain but the user that originally purchased it (jamieafc) no longer exists and the email account is no longer accessible. Is there a way to transfer ownership to the sole user of the site; (email visible only to moderators and staff)? So that I can renew the domain.

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  kathrynwp · Staff · Jun 21, 2013 at 7:15 pm

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  Hi there, could you please let me know the domain in question? Thanks!

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  afccrosstrainers · Member · Jun 21, 2013 at 7:25 pm

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  americasfamilycoaches.wordpress.com was custom domained to crosstrainersmen.com

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  kathrynwp · Staff · Jun 21, 2013 at 8:13 pm

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  Thanks for confirming. I’ve made this transfer for you. I strongly suggest that you also log into the domain manager and update the domain contact information so it’s current.

  Just let me know if you need further help.