domain renewal

  • Unknown's avatar

    Hello. I work for an agency that manages the website uncommoninfluence.com, which is now a self-hosted wordpress site. The original domain was purchased on wordpress.com, but the owner does not have any idea what their login info was when they purchased. The domain recently expired, all we want to do is renew it, but this is impossible to do without the login. That said, we want to give you our money, and get the domain live again. Can you please help us figure out what steps to take to do so? Thank you!

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hello,

    The domain uncommoninfluence.com is owned by kev25ms. Only the domain owner is able to renew it.

    but the owner does not have any idea what their login info was when they purchased

    If they are unable to remember their login details, they can try resetting their password:

    Recover Your Account

    If they are unable to reset their password they will need to fill out our Account Recovery form:

    Recover Your Account

    uncommoninfluence.com is currently in the redemption period. Once kev25ms has access to their account, I can help with trying to recover the domain. There is more information about expired domains here:

    Domain Expiration

    Let me know how you get on.

  • Unknown's avatar

    Just wanted to give you a quick update. I’ve replied to kev25ms in this thread:

    https://en.forums.wordpress.com/topic/domain-renewal-647

    Closing this duplicate thread.

  • The topic ‘domain renewal’ is closed to new replies.