Domain renewal

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  edmontonpond · Member · Mar 8, 2017 at 5:57 pm

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  I inadvertently allowed domain name to lapse. How do I restore it?

  The blog I need help with is: (visible only to logged in users)

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  gemmacevans · Member · Mar 9, 2017 at 11:48 am

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  Hi there,

  edmontonpond.com expired on 2017-01-23 and is currently in the redemption period:

  Recover an Expired or Cancelled Domain

  The good news is that you can still try to recover your domain as it has not yet been deleted, purchased by someone else at auction or sold on back-order. A late renewal fee of $80 will be added to the regular domain renewal cost of $18.

  If you agree to these costs I can generate a payment request for the amount. Once that has been paid, we can start the process of trying to get your domain back. Should the recovery fail after you’ve paid the redemption fee, that fee is refunded in full.

  If you do not want to pay the fee, you can wait until the domain is released but you may not be able to get it back if it is purchased at auction during this time.

  Acting quickly is important if you do want to try and recover the domain, so please let me know what you would like to do as soon as you can.

  Thanks!

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  edmontonpond · Member · Mar 12, 2017 at 5:13 am

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  We came up with an alternate solution. It should be noted that we moved our website to a different host – where we were actually able to speak about our issue with a real person rather than having to wait nearly 24 hours for a response as was the case here. It appears that WordPress does not offer any telephone support what-so-ever.