domain renewal with wild west domains

  • Unknown's avatar

    Hi, I renewed my domain with wild west domains from an email sent by wordpress for my domain – it since wasn’t pointing to my correct name server at bluehost.

    In my haste to rectify it, I deleted my sites in my dashboard at wordpress. I’m not sure if that effected or worsened the situation.

    But I think I would like to transfer the domain to Bluehouse since I’m using wordpress.org to manage my site. But the domain is currently locked from transfer (Status clientTransferProhibited).

    Can you assist to transfer by giving me EPP Authorization code on behalf of Wild West Domains?

  • Hi there,

    Your domain expired on 11 January. It’s not possible that you have renewed it with Wild West Domains, as you cannot renew a domain you bought from us directly from them. You cancelled that expired domain yesterday.

    I’ve emailed Wild West Domains to try and get that domain back for you. Once it’s restored I can help you renew it and only then you’ll be able to transfer it. You should also be aware that if the domain has already entered redemption with them, we’ll need to pay them an additional $80 to restore the domain, but hopefully we can still get it back before it enters redemption.

    As you’ve deleted the WordPress.com site to which it was connected I’ll also need you to register a new free site to which I can connect the domain, otherwise you won’t be able to access its settings to transfer it. You can create a new site via this link:

    https://wordpress.com/start/site/

  • Your domain has been restored, but I cannot reactivate it until you create a new site to which I can connect it. Please do that using the link I gave above, and then let me know.

    Luckily the domain hadn’t entered redemption yet, but you’ll still need to pay for its renewal as well. I’ve sent you a link via email to do that.

  • We have received your payment for the domain, thank you. But you still need a WordPress.com site in your account to which I can connect the domain, otherwise you have no way to access the domain settings.

    Please create a new site using this link, and let me know once you’ve done that.

    https://wordpress.com/start/site/

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