Domain still redirects to WordPress.com after canceling mapping

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  kulearhitectura · Member · Oct 13, 2025 at 10:21 pm

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  Hi, I’ve migrated my domain kulearhitectura.com to a new host (Namebox) and canceled the domain mapping subscription on WordPress.com.

  I’ve:

  • Updated DNS to point to ns1.namebox.ro and ns2.namebox.ro
  • Verified DNS propagation globally
  • Installed WordPress on the new host
  • Forced the correct domain in wp-config.php using:

  define(‘WP_HOME’, ‘https://kulearhitectura.com’);
  define(‘WP_SITEURL’, ‘https://kulearhitectura.com’);

  Despite all this, visiting https://kulearhitectura.com/wp-admin/ still redirects to https://wordpress.com/log-in?redirect_to=https%3A%2F%2Fkulearhitectura.wordpress.com%2Fwp-admin%2F.

  I need help removing any residual domain mapping or network-level association that’s causing this redirect. I’m not on a paid plan, so I can’t access direct support — hoping a moderator can escalate this.

  Thanks in advance!

  The blog I need help with is: (visible only to logged in users)

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  elcristofue · Member · Oct 13, 2025 at 11:13 pm

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  Hello, @kulearhitectura!
  
  I noticed that the issue is that your domain is still using WordPress.com A records. Since you are using custom nameservers, you’ll need to update the A records where you are managing your nameservers to match the ones provided by your new host.

  You can also cancel the domain connection on your WordPress.com account following this guide:

  https://wordpress.com/support/manage-purchases/cancel-a-purchase/

  Please let us know if you have any questions or need any extra help, and we’ll be happy to assist you.

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  kulearhitectura · Member · Oct 15, 2025 at 4:40 pm

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  Thanks for the response. To clarify: my nameservers are already set to ns1.namebox.ro and ns2.namebox.ro, and DNS is resolving correctly to my new host. The issue is not DNS — it’s that WordPress.com is still intercepting /wp-admin and redirecting to kulearhitectura.wordpress.com.

  Could you please confirm that the domain mapping has been fully removed from WordPress.com’s system? This seems to be an internal mapping issue, not a DNS one.

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  elcristofue · Member · Oct 15, 2025 at 5:09 pm

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  Hello again @kulearhitectura,

  After checking your domain kulearhitectura.com, I can confirm that the issue you’re experiencing is due to your DNS records still pointing to WordPress.com. Your domain is currently using GoDaddy’s nameservers:

  ns51.domaincontrol.com
  ns52.domaincontrol.com

  This means that your DNS records are now managed directly in your GoDaddy account. Since the domain is still using WordPress.com records, you’ll need to update the A records there to make sure your domain points to your new host instead of WordPress.com.
  
  I found this GoDaddy guide on how to edit your A records there:

  https://www.godaddy.com/help/edit-an-a-record-19239

  Adiotally, to fully cancel your domain connection subscription on WordPress.com, please follow the steps in this guide:

  https://wordpress.com/support/manage-purchases/cancel-a-purchase/

  Make sure to follow these steps, and if you have any questions or need a bit more help, feel free to let us know!

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  kulearhitectura · Member · Oct 16, 2025 at 11:13 am

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  Hi @elcristofue,

  Thank you for your patience and guidance throughout this. You were right to point me back to the nameserver configuration — I had transferred the domain without updating them first, which left it stuck on GoDaddy’s defaults. Once I corrected that at my new registrar and re‑issued SSL on the new host, everything started working as expected.

  I really appreciate your clear explanations and the resources you shared. The issue is now fully resolved, so this topic can be closed.

  Best regards,
  Dan

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  elcristofue · Member · Oct 16, 2025 at 1:25 pm

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  Hello again, @kulearhitectura! You’re more than welcome.

  I’m glad you were able to solve the issue. If you have any other questions or need more help, feel free to reach out whenever you need.

  Wishing you a great day ahead! ️