Domain Transfer

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  stagingwok · Member · Apr 9, 2021 at 8:37 am

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  Hello,my name is Dellah.I recently changed my hosting company and had to transfer my domain too.Its 9days now and tge status of the transfer is still pending.what could be the issue?the doman is wokebusiness.org

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  a18s · Member · Apr 9, 2021 at 11:31 am

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  Hi there,

  I’ve tagged your post so staff members can see it. Kindly wait until a staff member will get in touch with you. I am a volunteer here.

  Cheers!

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  stagingwok · Member · Apr 9, 2021 at 11:47 am

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  Hello back,
  Thank you.I will be waiting.

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  fstat · Staff · Apr 9, 2021 at 12:46 pm

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  Hi there,

  I can confirm that the domain transfer has been completed. You now need to update the domain’s DNS settings to point it to your new site.

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  stagingwok · Member · Apr 10, 2021 at 8:14 pm

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  Its impossible for me to update the nameservers because my domain status at my current host is inactive.

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  aleone89 · Staff · Apr 11, 2021 at 8:18 am

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  Hello there,

  The domain name servers would be updated here at WordPress.com.

  Please see how to do this here: https://wordpress.com/support/domains/custom-dns/

  I hope this helps.

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  stagingwok · Member · Apr 11, 2021 at 11:48 pm

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  Hello,
  Its impossible to do that because wokebusiness.org is no longer there.its just https://wokebusiness.wpcomstaging.com/.Also my current host has requested I unlock my domain first,send an EPP for the transfer to work.I already went through those steps at the beginning .What could be the problem.

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  stagingwok · Member · Apr 11, 2021 at 11:52 pm

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  Hello,
  The time i try to change nameservers onwordpress it was rejected.I got a notification on the screen that i could do it after the transfer begins.

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  staff-totoro · Staff · Apr 12, 2021 at 1:54 am

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  Hi there,

  I’ve asked our domains team to take a closer look at what the issue might be here. We will reply back as soon as we know more about your transfer, thanks for your patience!

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  staff-totoro · Staff · Apr 12, 2021 at 11:27 pm

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  Hi again,

  According to our domains team, your domain has already been transferred to the new registrar (Key-Systems) which you can also see reported in the public WHOIS info for your domain. https://gwhois.org/wokebusiness.org+dns

  Because the domain is no longer under our control, it’s not possible to set new name server settings on this end, and that will now need to happen with the new registrar.

  If the domain is not appearing at the gaining registrar end, please contact their support line and share the public whois results with them. It verifies the domain is no longer registered with us.

  Hope that helps. Please let us know if you have any more questions.

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  stagingwok · Member · Apr 12, 2021 at 11:38 pm

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  Hello,
  Thanks for the help.I will be following it up with my current registrar.I have noted the change.