Domain transfer code never arrived

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  timtecset · Member · Jul 19, 2015 at 1:49 am

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  Hi,

  Trying to help a client transfer her domain.

  I requested a domain transfer code about two weeks ago, and she never received it. I had her check spam folder – wasn’t in there.

  I’ve now changed the contact email to mine to try it for myself. I’ve requested about three times this morning. Checked spam – nothing.

  Can you please send me a transfer code?

  Thanks
  Tim

  The blog I need help with is: (visible only to logged in users)

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  rachelmcr · Member · Jul 22, 2015 at 1:24 pm

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  Hi Tim,

  Transferring a domain is only possible if it’s been more than 60 days since the domain was registered. (This is standard across all registrars and is a rule set by the Internet Corporation for Assigned Names and Numbers [ICANN].)

  In the meantime, you can point the domain to a new host by changing its name servers. We have a guide to Change a Domain’s Name Servers with details.

  Please let me know if I can do anything more to help with that. :)