Domain transferred here and now parked and won’t go back to shopify

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  selftitledwork · Member · Apr 22, 2023 at 4:10 am

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  I transferred my shopify domain here, than cancelled it, and now it won’t show up in shopify, shows up as a parked domain by wordpress in google???? I can’t see my domain on shopify or wordpress and have 0 access to it. I bought the domain for a year in shopify and now wordpress is just holding it??? I want my domain back asap

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  selftitledwork · Member · Apr 22, 2023 at 4:23 am

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  I transferred my shopify domain to here, than cancelled it, however wordpress for some reason still transferred it, so than i deleted it off here to get it back to shopify, however, now the domain isn’t in shopify after it was and working, and also is ‘parked’ in google. I need my domain back immediately and to have it recovered. It was purchased through shopify and expires in October 2023 there’s 0 reason why wordpress should have it or control billing.
  Site: https://justinliwen.com/

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

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  maciejpilarski · Staff · Apr 22, 2023 at 1:20 pm

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  Hello!

  I transferred my shopify domain to here, than cancelled it, however wordpress for some reason still transferred it, so than i deleted it off here to get it back to shopify, however, now the domain isn’t in shopify after it was and working, and also is ‘parked’ in google. I need my domain back immediately and to have it recovered. It was purchased through shopify and expires in October 2023 there’s 0 reason why wordpress should have it or control billing.

  From what I see in your account history, you originally transferred your domain to WordPress.com. Which means, from that moment, WordPress.com was your domain registrar, not Shopify.
  I can also see that you have canceled your domain a couple of days ago.

  Keep in mind, after cancellation, there is no guarantee the domain will become available to register somewhere else, and you may not be able to get it back. 
  https://wordpress.com/support/domains/cancel-refund-a-domain/

  It takes about 90 days from the cancellation/expiry date for the domain to be available in the market again. During the 90 days this domain will be auctioned and see if anybody is interested in the domain. If no registrar is interested in picking it up, then it will go back to market.
  
  Is that what you wanted to achieve or you’ve planned to move your domain to a different domain registrar?
  
  If you would like to use the domain at a different registrar, you will need to recover it first. To do so, please contact us as soon as possible at help@wordpress.com to start the recovery procedure.