Domain upgrade

  • Unknown's avatar

    When I go to by site using my domain (and not the wordpress one), I get the following message:

    Warning! Domain mapping upgrade for this domain not found. Please log in and go to the Domains Upgrades page of your blog to use this domain.

    What do I need to do?
    Thanks!

    The blog I need help with is: (visible only to logged in users)

  • Hi there,

    Is this in reference to checkingthetide.com? You are getting that message because the nameservers are still pointing to WordPress.com even though the domain is no longer mapped to a WordPress.com site.

    To change your nameservers, you’ll need to log into your domain host and update them there.

    Hope that helps.

  • Unknown's avatar

    Thank you for getting back to me!

    And yes, this is in reference to checkingthetide.com. My domain host is GoDaddy, but they said the domain servers are managed with WordPress. Does this have anything to do with the fact that I used to have a paid WordPress account that has lapsed? I reached out to GoDaddy and they said the domain name servers are managed with WordPress and mapped to WordPress.

    Thanks again!

  • Unknown's avatar

    Correction! GoDaddy is my domain and DNS provider.

  • Oh, okay – I was about to say. :)

    DNS settings are managed by the place that is hosting the domain, and in this case that is Go Daddy – so I was going to be surprised if they stated otherwise.

    Please let us know if you have any other questions.

    Thanks!

  • Unknown's avatar

    I just did a chat with them and they said that the issue was with WordPress. I’m so confused at this point. When I log into GoDaddy, the name servers point to WordPress. The WordPress site is the only place I had ever used the domain.

  • Unknown's avatar

    Holy all the expletives. I think I just resolved the issue. I just had to change my GoDaddy name servers back to the default…I will keep you posted. And thank you for your comments. You’ve been more helpful than you know!

  • Unknown's avatar

    Resolved. THANK YOU. Have the best day ever! :)

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