domain upgrade expired

  • Unknown's avatar
    plymouthwaterfront · Member ·

    My site expired on 4/21/2012 and we missed it. How do I pay to restore it? It is very difficult to figure it out.
    Blog url: http://plymouthwaterfront.wordpress.com/

    The blog I need help with is: (visible only to logged in users)

  • staff-blorbo · Staff ·

    The domain plymouthwaterfrontrental.com expired on April 21 and is currently in redemption. This means that the domain is deactivated, but has not yet been fully released. During this time, you can still renew this domain, but the process is more complicated than a regular renewal.

    If you’d like to renew your ownership of this domain, you have several options:

    1) We can renew the domain for you through our registrar. This costs $98, which includes $18 for the domain and an additional cost of $80 for a late renewal. We have no control over this additional cost, as it is levied on us by our domain registrar.

    2) Try to register the domain through a domain back-ordering service, such as Pool (Registering starts at $60 with Pool) http://pool.com/

    3) Wait until the domain is out of redemption and becomes available for registration again. Then, you can register it again for the regular price of $18. This would run the risk of the domain being registered by someone else before you, or the domain not being released for registration at all. The exact redemption period and the release of the domain are at the discretion of our domain registrar and we can’t control it.

    If you want to have the best chance of getting your domain back, your best bet would be the first option. If you choose this option, please reply to this thread letting us know. We will then send you a request for payment via PayPal and will contact our registrar on your behalf, asking to restore the domain.

    Please note that time is of the essence here. Because your domain is very close to being cancelled, it may no longer be possible to recover it. If you pay for renewal and we are unable to recover the domain, you will be fully refunded.

  • Unknown's avatar
    plymouthwaterfront · Member ·

    We would like to do option #1 and pay the $98. Please send us the PayPal request and we will get it handled immediately.
    Thank you!

  • staff-blorbo · Staff ·

    I have sent a request for the funds to the email address on your account.

    Once paid, please reply with the receipt ID, and I’ll contact our registrar partner.

  • Unknown's avatar
    plymouthwaterfront · Member ·

    It’s been paid…..please notify the registrar and activate the site.
    Thank You!

  • staff-blorbo · Staff ·

    Please reply with the receipt ID, so I can confirm payment and contact our registrar partner.

  • Unknown's avatar
    plymouthwaterfront · Member ·

    I don’t know what the receipt ID is….have the registrar confirm payment based on the invoice that was sent via paypal. This needs to be rectified ASAP. Thank you!

  • staff-blorbo · Staff ·

    I can’t proceed without confirming the payment from you. The receipt ID is in the receipt emailed to you by PayPal. The receipt will also contain a transaction ID.

    Either will work to confirm payment for our registrar so they can recover the domain.

    Please provide either the receipt or transaction ID so we can proceed.

  • staff-blorbo · Staff ·

    It took me a while to track down the correct Gould, but at least PayPal was cooperating today and not crashing on name searches, so we were able to recover http://plymouthwaterfrontrental.com/ successfully.

    Please let us know if you need any further assistance!

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