Domain upgrade. Re-mapping
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Hello,
I have my domain registered in other site. One year ago I paid 13€ for a domain mapping in my blog. Everything OK until now.
I received an email from WordPress that says the Domain upgrade only costs 13€.
Now, I click on the email link but the system redirects me to the page for buying Plans. So, I have to purchase a Personal Plan (min. about 3€ /month) if I want to renew the mapping.
I just want to renew the mapping and keep the free plan, like until now.
Please, How can I do that?Thank you very much.
Regards.The blog I need help with is: (visible only to logged in users)
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The issue is that the WordPress.com user account that you are posting from is not the owner of that upgrade.
Typically this happens because you ended up with a second WordPress.com user account at some point and THAT account is the one that was used to purchase the upgrade. You will need to log into that second account in order to renew the upgrade.
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Ok. I already see the correct function with the other account.
One question, How can I change and use the first account to renew the upgrade.
Thank you.
Regards. -
If you post here with the other account and request to have the upgrade ownership transferred, I can do that for you.
Both accounts need to be admins on the blog, however.
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Thank you rootjosh.
This is the other account. I request to have the upgrade ownership transferred.
Anything else that I can do?
Regards. -
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