Domain was changed now cant access site Help
-
Hi All,
the domain was changed on our account as we were switiching to a new website however still needed access to all our old transactional data and woocommerce data
how can we get back into this as the domain is showing unavailable due to a typo?
The blog I need help with is: (visible only to logged in users)
-
Hi,
I’m not seeing any record of http://accesscompetitions.co.uk/ being a WordPress.com site. Was it a site build with the WordPress open-source software but hosted elsewhere?
Or am I missing something and it was indeed a WordPress.com site?
-
it was a wordpress site but the migration was moved so the address should be http://www.silverbackcustomsuk.com
-
Oh, that site was hosted with GoDaddy, not with WordPress.com. If you need access to any content you had on that site, or anything related to your subscription, you’d need to reach out to GoDaddy directly.
If the issue is with WooCommerce, and you are having trouble accessing data of the store you had under http://www.silverbackcustomsuk.com, it’s best to reach out via https://woocommerce.com/my-account/create-a-ticket/, or https://wordpress.org/support/plugin/woocommerce/. Their support team will be able to advise better on this.
I hope that helps!
- The topic ‘Domain was changed now cant access site Help’ is closed to new replies.