Domains and Billing

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  sladewill18 · Member · Nov 21, 2023 at 5:12 pm

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  I began with WordPress by purchasing domains. Through the ‘Why Was I Charged?’ webpage, I have found that the payment has gone through and that the domains I have paid for exist. I had purchased the Personal Plan, but using the login information I used to buy this plan and these domains, I have no access to any of them. I have found the domain web pages online but cannot access them. I do not know what to do, and as I cannot access the benefits that come with the ‘Personal’ subscription, I cannot directly contact anybody at WordPress. Please help. I have all the billing information to prove I made the purchase. The site which I have connected to this is the site I believe should have the content I have paid for.

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · Nov 22, 2023 at 9:50 am

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  Hi there,

  I see we already helped with that via live chat. Should you have any more questions or need additional help, please don’t hesitate to ask. We’re always here and happy to help.