Donate button stop working

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  fundakid · Member · Oct 2, 2016 at 7:05 pm

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  Our donate button stop working; do I need to delete button and recreate again?
  I need help whom should I call? Is there a support phone# for it?

  The blog I need help with is: (visible only to logged in users)

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  lorindas · Member · Oct 3, 2016 at 2:15 am

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  Our donate button through paypal also stopped working.

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  staff-doublebassd · Staff · Oct 3, 2016 at 2:26 pm

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  Hi there @fundakid,

  I checked the link to the donate button and it appears to be an issue on PayPal’s end. I’d contact them and make sure everything is set up properly.

  Let me know if you have any questions. Thanks!

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  staff-doublebassd · Staff · Oct 3, 2016 at 2:36 pm

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  @lorindas,

  It looks like the link to the Paypal button has been removed. Are you still working on getting the donate button set back up. Feel free to contact us if you need any assistance.

  Thanks!

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  lyfordcisdedufund · Member · Oct 4, 2016 at 1:46 pm

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  staff-doublebassd please send me to steps on adding it to my site again. I had it on there but it stopped working and I would like to add it back.

  Thank you

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  lyfordcisdedufund · Member · Oct 4, 2016 at 1:46 pm

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  staff-doublebassd please send me to steps on adding it to my site again. I had it on there but it stopped working and I would like to add it back.

  Thank you

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  staff-doublebassd · Staff · Oct 4, 2016 at 8:59 pm

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  Hi there,

  Sure!

  Here is the general directions on setting up PayPal on your blog:

  https://en.support.wordpress.com/paypal/

  Here it the support page on retrieving the code to use on your site (particularly the donate button code):

  https://en.support.wordpress.com/paypal/get-paypal-button-code/

  Thanks!