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Forums / Double accounts

Double accounts

  • Unknown's avatar
    1needtodeletetal · Member · Jul 10, 2023 at 2:54 pm
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    I have several accounts connected to the same email
    Only when I log in via bluehost does it log into the correct account.
    When I log in from wp it connects to the old accounts. It really messes up connections. I’m afraid to delete the old accounts so that it doesn’t accidentally delete the whole site since it’s up to date and connected to the same email address. Does anyone know what can be done?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    staartmees · Member · Jul 10, 2023 at 4:06 pm
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    All the accounts you mention are in no way related to each other. Closing one account has no influence on your other accounts.

    When you delete your wordpress;com account, all sites connected to that account are gone forever. You could also loose Jetpack functionality on your self-hosted site.

  • Unknown's avatar
    aisajib · Member · Jul 12, 2023 at 9:11 am
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    Hi there!

    It looks like you contacted our account recovery team, and they replied to you yesterday via email with some clarifications about the WordPress.com account. Could you check your inbox and reply to the email if you have more questions?

    Thanks!

  • The topic ‘Double accounts’ is closed to new replies.

Tags

  • account
  • wpcomhelp

About this topic

  • In: Support
  • 3 participants
  • 2 replies
  • Last activity 3 years
  • Latest reply from 1needtodeletetal

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