downgrade plan issues

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  kred101 · Member · Aug 28, 2017 at 8:31 pm

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  hello,

  i recently was on a business plan but just downgraded to a free account. want to continue building my site on a free template but i can’t access my dashboard anymore. can anyone help figure out what’s wrong. i had the domain http://www.politicizingbeyonce.com mapped on the wordpress http://www.politicizingbeyonce.wordpress.com but can’t access either link now. HELP!

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  timethief · Member · Aug 28, 2017 at 8:45 pm

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  When we need Staff help with issues Volunteers cannot resolve like this one we type modlook into the sidebar tags on our forum threads. I did that for you. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then we subscribe to this thread so we are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  kred101 · Member · Aug 28, 2017 at 8:47 pm

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  thank you so much! i didn’t know — this is my first time on the forums. :)

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  timethief · Member · Aug 28, 2017 at 8:49 pm

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  Welcome and not to worry. Be patient and Staff will assist as soon as they can.

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  supernovia · Staff · Aug 29, 2017 at 12:26 am

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  @kred101 we were able to get your site properly on a free plan again. Note we had to revert lots of things, especially your themes and plugins. Cheers :)