Downloading file instead of loading website…

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  mindovermatterpottery · Member · Nov 10, 2022 at 4:48 pm

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  I am not able to access, view, edit, or do anything with my website. I’m not able to see if something needs to be updated or able to uninstall to narrow down what is causing this issue. Instead of opening any page from the website, including admin, it downloads one of a few different files to my computer instead. Please help!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  staartmees · Member · Nov 10, 2022 at 5:03 pm

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  We can’t help you as your site isn’t running on the wordpress.com platform. You must contact you hosting to solve this problem.

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  mindovermatterpottery · Member · Nov 10, 2022 at 5:07 pm

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  I believe I have WordPress through BlueHost.

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  staartmees · Member · Nov 10, 2022 at 5:15 pm

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  Then you must contact Bluehost support.

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  mindovermatterpottery · Member · Nov 10, 2022 at 5:22 pm

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  Thank you for the direction!