Drafts/Customizer Won’t Open

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  vcswrites · Member · Apr 28, 2021 at 8:56 pm

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  Hi. I was just working on a post last night, saved it as a draft, and when I went to edit the post today, it won’t load the post—I just get a blank white screen. I thought it might be due to content size (there’s some larger images on there) but all my other drafts are experiencing the same issue. I can’t access the site customizer either—I just get an error that says it failed to load correctly. I tried logging out and logging back in, no luck. Nor did closing the browser and reopening work. Any help fixing this would be great. Thanks!

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  staff-totoro · Staff · Apr 29, 2021 at 12:19 am

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  Hi there,

  > I was just working on a post last night, saved it as a draft, and when I went to edit the post today, it won’t load the post—I just get a blank white screen.
  >

  Which site is this for? I see you have a few on your account. What is the title of your draft post so we can take a closer look?

  > I can’t access the site customizer either—I just get an error that says it failed to load correctly. I tried logging out and logging back in, no luck. Nor did closing the browser and reopening work.
  >
  I checked the customizer of both of your sites (whimstowords.wordpress.com and vcswrites.wordpress.com) and for me both were loading without issue. I noticed you are using Safari, but I am curious if you try a different browser like Chrome or Firefox are you able to load these pages as normal?

  I.e. is the issue only with Safari, or does it affect all browsers you try?

  Thanks for the additional info!